Privacy policy

1. INTRODUCTION

This Privacy Policy describes how Anua Shop (anuashop.us) (“we”, “us”, or “our”) collects, uses, discloses, and protects your personal information when you visit or make a purchase from our website.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

2. INFORMATION WE COLLECT
2.1 Personal Information You Provide

When you interact with our website, we may collect the following information:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment details (processed securely by third-party payment providers)
  • Order and transaction history
  • Customer service communications

We do not store full payment card numbers on our servers.

2.2 Automatically Collected Information

When you browse our site, we may automatically collect certain information, including:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Time zone
  • Pages visited and interaction data
  • Referring website or source

This information helps us improve website performance, security, and user experience.

3. HOW WE USE YOUR INFORMATION

We use your personal information to:

  • Process and fulfill orders
  • Provide customer support
  • Communicate with you regarding your purchases
  • Prevent fraud and unauthorized transactions
  • Improve our website, products, and services
  • Comply with legal and regulatory obligations
  • Conduct analytics and performance measurement
  • Send transactional or service-related communications

Marketing communications are sent only where permitted by law and can be opted out at any time.

4. LEGAL BASIS FOR PROCESSING (GDPR)

For users located in the European Union, we process personal data under the following legal bases:

  • Performance of a contract (processing orders and payments)
  • Legal obligation (tax, accounting, compliance)
  • Legitimate interests (fraud prevention, analytics, site improvement)
  • Consent, where required (marketing communications, cookies)

5. DATA SHARING AND THIRD PARTIES

We may share your information with trusted third parties only as necessary to operate our business, including:

  • Payment processors
  • Shipping and logistics providers
  • Fraud prevention services
  • Analytics and marketing platforms
  • E-commerce and hosting providers (e.g., Shopify)

These third parties are authorized to use your personal information only as necessary to provide services to us.

6. INTERNATIONAL DATA TRANSFERS

Your personal information may be transferred to and processed in countries outside your country of residence, including the United States.

When transferring personal data of EU residents, we rely on appropriate safeguards, such as standard contractual clauses or other lawful transfer mechanisms, as required by GDPR.

7. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

  • Enable core website functionality
  • Improve performance and security
  • Analyze site traffic and usage
  • Support marketing and advertising efforts

Where required by law, we obtain your consent before placing non-essential cookies. You may manage cookie preferences through your browser settings or our cookie banner.

8. DATA RETENTION

We retain personal information only for as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy
  • Comply with legal, accounting, and regulatory obligations
  • Resolve disputes and enforce agreements

When data is no longer required, it is securely deleted or anonymized.

9. DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. YOUR RIGHTS (EU AND OTHER JURISDICTIONS)

Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent at any time (where applicable)

EU residents also have the right to lodge a complaint with a data protection authority.

Requests may be submitted using the contact details below.

11. CHILDREN’S PRIVACY

Our website is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.

If you believe that a child has provided us with personal data, please contact us so we can take appropriate action.

12. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites.

We encourage you to review the privacy policies of any third-party sites you visit.

13. CHANGES TO THIS PRIVACY POLICY

We reserve the right to update or modify this Privacy Policy at any time. Changes will take effect immediately upon posting on the website.

Continued use of the site after changes constitutes acceptance of the updated Privacy Policy.

14. CONTACT INFORMATION

For questions, requests, or concerns regarding this Privacy Policy or your personal data, please contact us at:

Email: contact@anua-global.us

Website: https://anua-global.us