Terms of Service

OVERVIEW

This website is operated by Anua Shop (anuashop.us). Throughout the site, the terms “we”, “us” and “our” refer to Anua Shop. We provide this website, including all information, tools, and services available from this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including browsers, customers, merchants, vendors, and contributors of content.

If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any Services.

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that allows us to sell products and services online.

SECTION 1 – ELIGIBILITY AND USE OF THE SERVICE

By using this site, you represent that you are at least the age of majority in your jurisdiction of residence or that you have obtained consent from a legal guardian.

You may not use our products or Services for any unlawful or unauthorized purpose, nor violate any applicable local, national, or international laws, including consumer protection, intellectual property, export control, or sanctions regulations.

Any misuse of the Service may result in immediate termination of access.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that content submitted through the site (excluding payment information) may be transferred unencrypted across various networks. Payment information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.

SECTION 3 – INFORMATION ACCURACY AND SITE CONTENT

We are not responsible if information on this site is inaccurate, incomplete, or not current. Content is provided for general informational purposes only and should not be relied upon as the sole basis for purchasing decisions.

We reserve the right to modify site content at any time without obligation to update information.

SECTION 4 – PRODUCTS, RETAIL STATUS, AND BRAND RELATIONSHIPS

Certain products may be available exclusively online and in limited quantities.

Anua Shop operates as an independent online retailer, offering a curated selection of products sourced from established third-party brands. Unless explicitly stated otherwise, Anua Shop is not affiliated with, endorsed by, or acting on behalf of any brand displayed on this website. All trademarks, brand names, product names, and images remain the property of their respective owners.

Product descriptions, images, and representations are provided for general reference purposes and may originate from brand-supplied materials. We do not guarantee that such information is error-free, complete, or suitable for every individual.

SECTION 5 – PRICING AND MODIFICATIONS

Prices are subject to change without notice.

We reserve the right to modify, suspend, or discontinue any product or Service at any time without notice. We shall not be liable for any modification, price change, suspension, or discontinuance.

SECTION 6 – ORDERS, BILLING, AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order. Restrictions may apply to orders placed under the same account, payment method, or shipping address.

You agree to provide current, complete, and accurate purchase and account information and to promptly update such information when necessary.

SECTION 7 – SHIPPING, DELIVERY, AND RISK OF LOSS

Delivery times are estimates only and not guaranteed.

Ownership and risk of loss for products pass to you upon shipment, unless otherwise required by applicable law.

SECTION 8 – RETURNS, REFUNDS, AND RIGHT OF WITHDRAWAL (EU)
United States and Non-EU Customers

Returns and refunds are governed by our Return & Refund Policy available on the website.

European Union Customers

In accordance with EU consumer protection laws, customers located in the European Union have the right to withdraw from a purchase within 14 days of receiving the goods, without providing a reason, subject to applicable exceptions (including hygiene-sealed or opened products).

To exercise the right of withdrawal, customers must notify us in writing within the 14-day period. Refunds will be processed in accordance with EU regulations.

SECTION 9 – THIRD-PARTY TOOLS AND LINKS

We may provide access to third-party tools or links over which we have no control. Such tools are provided “as is” and “as available,” without warranties.

Any interaction with third-party services is solely between you and the third party.

SECTION 10 – USER SUBMISSIONS AND FEEDBACK

By submitting content, feedback, or suggestions, you grant us a non-exclusive, royalty-free right to use, reproduce, modify, and distribute such content without restriction.

You are solely responsible for the accuracy and legality of your submissions.

SECTION 11 – PERSONAL DATA AND PRIVACY (GDPR)

Your submission of personal information is governed by our Privacy Policy.

For users located in the European Union, personal data is processed in accordance with the General Data Protection Regulation (GDPR). You have the right to request access, correction, deletion, or portability of your personal data, as permitted by law.

SECTION 12 – PROHIBITED USES

You are prohibited from using the site or its content for unlawful purposes, violating intellectual property rights, submitting misleading information, distributing malware, harvesting personal data, spamming, or attempting to interfere with security features.

SECTION 13 – DISCLAIMER OF WARRANTIES

All products and Services are provided “as is” and “as available,” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, or non-infringement, to the fullest extent permitted by law.

SECTION 14 – LIMITATION OF LIABILITY

To the maximum extent permitted by law, Anua Shop shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from your use of the Service or products.

Nothing in these Terms limits liability where prohibited by applicable law.

SECTION 15 – INDEMNIFICATION

You agree to indemnify and hold harmless Anua Shop and its affiliates from any claim or demand arising from your breach of these Terms or violation of any law.

SECTION 16 – SEVERABILITY

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall remain valid and enforceable.

SECTION 17 – TERMINATION

These Terms remain effective unless terminated by either party. We may terminate your access if you fail to comply with these Terms.

SECTION 18 – GOVERNING LAW AND JURISDICTION

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles. Mandatory consumer protections under EU law remain unaffected for EU residents.

SECTION 19 – CHANGES TO TERMS

We reserve the right to update these Terms at any time. Continued use of the website constitutes acceptance of the revised Terms.

SECTION 20 – CONTACT INFORMATION

Questions about these Terms should be sent to:

Email: contact@anua-global.us

Website: https://anua-global.us

SECTION 21 – INTERNATIONAL ORDERS & MERCHANT OF RECORD (REACH)

For certain international orders, payments and compliance may be handled by Reach acting as Merchant of Record. Reach may process payments, billing, fraud prevention, currency conversion, and regulatory compliance in accordance with applicable laws.